Measuring the Impact of Networked Electronic Services (MINES) is an online, transaction-based survey that collects data on the purpose of use of electronic resources and on the demographics of users.
As libraries implement access to electronic resources through portals, collaborations, and consortial arrangements, the MINES for Libraries® protocol offers a convenient way to collect information from users in an environment where they no longer need to physically enter the library in order to access resources.
MINES for Libraries® adapts a long-established methodology to account for the use of information resources in the digital environment. The survey is based on methods developed to determine the indirect costs of conducting grant-funded R&D activities, and was adopted as part of ARL’s New Measures program in May 2003.
Sixteen libraries in Canada have implemented MINES for Libraries® through a contract between ARL and the Ontario Council of University Libraries (OCUL). Additional institutions are involved in more extensive, campus-wide, cost analysis.
An article on the last OCUL MINES survey, "Measuring the Use of Networked Electronic Journals in an Academic Library Consortium: Moving beyond MINES for Libraries® in Ontario Scholars Portal," is in press for the forthcoming issue of Serials Review, accessible at http://dx.doi.org/10.1016/j.serrev.2010.03.003.
MINES for Libraries® has been developed by Brinley Franklin, Vice Provost for University Libraries, University of Connecticut, Storrs, Connecticut, and Terry Plum, Assistant Dean for Technology and Director of the Simmons Graduate School of Library and Information Science, Mount Holyoke College, South Hadley, Massachusetts.
Martha Kyrillidou, Director, ARL Statistics and Service Quality Programs, and Toni Olshen, Business Librarian, York University, are coordinating the OCUL MINES implementation from a communications and data-analysis perspective.