Association of Research Libraries (ARLĀ®)

http://old.arl.org/rtl/trloutreach/index.shtml

Engaging Changing Users

Overview

Understanding how information resources are used by and useful to scholars, researchers, teachers, and learners, is central to creating research libraries that are engines for excellence in advancing the mission of research institutions. As information users constantly update and innovate in their practices for working with knowledge resources, libraries are employing a range of strategies for staying in touch with how their users go about research and scholarship and employ information resources.