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Lee Anne George
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The following monographs are currently available for order from ARL Publications.

The Age Demographics of Academic Librarians: A Profession Apart

Stanley J. Wilder • 1995 • ISBN 0-918006-77-5 • 88 pp. • $30

This report describes the age demographics of ARL librarians, explores possible explanations for anomalies in the population, and makes startling retirement projections for this group.

Assessing ILL/DD Services: New Cost-Effective Alternatives

Mary E. Jackson, with Bruce Kingma and Tom Delaney• 2004 • ISBN 1-59407-657-X • 154pp. • $70

This report summarizes the major findings of a two-year study of user-initiated and mediated interlibrary loan (ILL) and document delivery (DD) operations in 72 North American research, academic, and governmental libraries. User-initiated ILL/DD operations provide better service than mediated ILL/DD services. In most cases, user-initiated services have lower unit costs, higher fill rates, and faster turnaround times than mediated services. The report details characteristics of high-performing operations and lays out strategies for how libraries can improve local performance that center around increasing the use of user-initiated services, and improving mediated services by reducing turnaround time and using appropriate staffing levels.

Assessing the Academic Networked Environment: Strategies and Options

Charles McClure and Cynthia Lopata • 1996 • ISBN 0-918006-28-7 • 135pp. • $15

This manual, published by the Coalition for Networked Information, will help academic institutions assess their internal electronic networks and ultimately improve their quality and increase user satisfaction.

Celebrating Research: Rare and Special Collections from the Membership of the Association of Research Libraries

Philip N. Cronenwett, Kevin Osborn, Samuel A. Streit, eds. • 2007 • ISBN 978-1-59407-769-2 • 312 pp., 402 illus., index • $135 ($115 ARL members)

This compendium includes 118 special collection profiles, each from a different ARL member library. Each profile is illustrated with color photographs and tells a story of a single collection, recounting how the resources were acquired and developed. Also included is an introductory essay by British rare book expert Nicolas Barker and an appendix that provides a broad description of each library's special collection holdings and pertinent contact information. The book contains a detailed index; the companion Web site provides a search engine.

The content of Celebrating Research, including image previews, is freely available on the Web:

Celebrating Seventy Years of the Association of Research Libraries, 1932-2002

Compiled by Lee Anne George and Julia Blixrud • 2002 • ISBN 0-918006-95-3 • 40 pp. • $20

This publication features a sweeping overview of the major issues addressed by ARL’s programs in its first seventy years. Also included are a reprint of the entertaining speech by David Stam of Syracuse University, “Plus ça Change: Sixty Years of the Association of Research Libraries;” a chronology of significant events; and a list of ARL members and leaders from 1932 to 2002.

Collection Conservation Treatment: A Resource Manual for Program Development and Conservation Technician Training

Compiled by Maralyn Jones • 1993 • ISBN 0-615-00357-5 • 452 pp. • $45

The manual includes instructions for more than 100 collection conservation treatments (many illustrated); floor plans and furnishing/equipment lists; flow charts and decision trees; a bibliography of core readings on collection conservation; and the final report from "Training the Trainers: A Conference on Training in Collection Conservation."

Demographic Change in Academic Librarianship

Stanley J. Wilder • 2003 • ISBN 0-918006-97-X • 76 pp. • $55

Demographic Change in Academic Librarianship revisits the retirement projections in Stanley Wilder's 1995 age demographics report and presents an updated analysis of demographic trends that are based on newly available ARL and U.S. census data. While the 1995 report focused on the impact of retirements on the profession, Demographic Change in Academic Librarianship recognizes the connection between the aging of the profession and new entries to the population. In addition to presenting new projections for retirements through 2020, this study updates the age profile of librarians in ARL academic libraries and examines the age, race, gender, and skills of new library professionals.

Demystifying the Licensing of Electronic Resources Kit

March 1999 • Videotape (90 minutes) and Manual (40pp.) • $300 (specify VHS or PAL)

Purchase this Kit to conduct an interactive learning event in your own library or organization. Three distinguished panelists cover the basic elements of an electronic license agreement, the legal foundations of a license, as well as user, access, and legal terms.

Electronic Ecology: A Case Study of Electronic Journals in Context

Karla L. Hahn • 2001 • ISBN 0-918006-48-1 • 79pp. • $45

In 1998, two new peer-reviewed journals in the ecology community were starting up in quite similar subject areas: one electronic only, and the other publishing both print and electronic versions simultaneously. This study compares and contrasts authors' and editors' views and also looks to the future of emerging publishing systems and highlights the importance of some of the functions developing in electronic publishing systems. Includes an extensive bibliography.

Embracing Ambiguity: An ARL Copyright Briefing Notebook for 1999

ARL • 1999 • ISBN 0-918006-46-5 • 200 pp. • $40 (ARL members $30)

The Digital Millennium Copyright Act became a law in October 1998. There are a number of provisions in this legislation of significant importance to research libraries and education institutions. ARL's briefing book with pertinent sections of the law and legal analysis can guide the development of your institutional policies.

In Oldenburg's Long Shadow: Librarians, Research Scientists, Publishers, and the Control of Scientific Publishing

Jean-Claude Guédon • 2001 • ISBN 0-918006-81-3 • 70 pp. • $15

Dr. Guédon made a presentation on these ideas in May 2001 at ARL's 138th Membership Meeting, a meeting held in conjunction with the Canadian Association of Research Libraries in Toronto. The presentation was received very positively and, Dr. Guédon agreed to write a paper to encourage further discussion. The result is the paper in hand. In Oldenburg’s Long Shadow is published by ARL with permission of the author in order to stimulate further discussion and new thinking on the important issues that he raises.

Also available on the ARL Web site:

Library Assessment Conference: Building Effective, Sustainable, Practical Assessment

Francine DeFranco, et al., eds. • 2007 • ISBN 1-59407-768-1 • 474 pp. • $150

In 2006, the first Library Assessment Conference offered in North America brought together more than 200 participants from 36 states and six countries outside North America. The attendees—representing 109 libraries, associations, library systems, and vendors—participated in more than 40 paper and panel sessions. The proceedings contains more than 40 papers on the following conference topics: Service Quality Assessment; Qualitative Approaches; Building Assessment in Our Libraries; LibQUAL+® Follow-Up; Moving Assessment Forward; Information Literary; Evaluation and Assessment Methods; Strategic Planning; Library as Place; Balanced Scorecard; Assessing Organizational Climate; Organizational Culture/Learning; Digital Library; and Value and Impact.

Library Assessment Conference: Thessaloniki 13–15 June 2005

Mersini Moreleli-Cacouris, ed. • 2007 • ISBN 1-59407-767-3 • 120 pp. • $45

Library assessment is gaining new impetus over the last ten years as competition for scarce resources is fiercer and the electronic environment introduces other major competitive forces in the delivery of information. Libraries need to create a stronger culture of assessment to survive in this new environment. These proceedings contain papers presented at the June 2005 conference held in Thessaloniki, Greece. Participants were informed about the development and use of LibQUAL+® and MINES, as well as about the current effort to adapt LibQUAL+® into the digital library environment (DigiQUAL™). They also engaged to identify ways to use evaluation data for managing change and improving services in a Greek library environment.

Library Performance Measurement in the UK and Ireland

Tracey Stanley and Selena Killick • 2009 • ISBN 1-59407-839-4 • 190 pages 
• $45

This publication describes the state of the art of performance measurement in the Society of College, National, and University Libraries (SCONUL) member libraries in the UK and Ireland. All of the libraries that responded to the survey indicated that they engaged in various performance measurement activities beyond the annual collection of data for SCONUL. The most used methods are statistics gathering and suggestion boxes. These are followed by datamining and student learning outcomes evaluation. Benchmarking and key performance indicators tie for fifth place. Surveys of use of specific services, focus groups, locally designed user satisfaction surveys, and online user feedback (pop-up windows, etc.) complete the top 10 methods. This publication includes the complete survey results and documentation from respondents in the form of performance standards, survey Web sites, performance reports, and job descriptions.

Library Print Preservation: An Administration Briefing

George J. Soete with Janice Mohlhenrich Lathrop • 2003 • ISBN 0-918006-99-6 • 29 pp. • $15

This publication responds to a need articulated by ARL library directors for a brief non-technical survey of preservation, preservation methods--their appropriate uses, advantages, and disadvantages--and preservation costs. It is intended to provide an overview and to help library administrators in their local planning for preservation and in their communication with preservation specialists.

Measures for Electronic Resources (E-Metrics)

2002 • ISBN 0-918006-94-5• 520 pp. • $100

The E-Metrics project was designed to begin addressing the need for measures of electronic information resources. The project was completed in three phases: (1) an inventory of what libraries were already doing in this area and identification of libraries that could provide best practices; (2) identification and testing of data elements that could be collected and used as measures of electronic resources for trend analysis and benchmarking; and (3) analysis of the connection between the use of electronic resources and institutional outcomes. The five project documents are available for purchase as a complete set.

Part 1: Project Background and Phase One Report

Rush Miller, Sherrie Schmidt, Charles R. McClure, Wonsik “Jeff” Shim, and John Carlo Bertot

Contains background of the project and documents an analysis of current practice among ARL member libraries regarding the collection of information on electronic resources.

Part 2: Phase Two Report

Wonsik “Jeff” Shim et al.

Reports on the process by which a set of measures was field-tested by project participants, work with vendor statistics, and the resulting recommendations from the project investigators about which statistics and measures should be collected.

Part 3: E-Metrics Instructional Module

Amos Lakos et al.

Provides an instructional module for institutions to use to train their staff to collect the statistics and measures recommended by the investigators.

Part 4: Data Collection Manual

Wonsik “Jeff” Shim et al.

Describes the data collection method for the recommended statistics and measures.

Part 5: Library and Institutional Outcomes

Bruce T. Fraser, Charles R. McClure, and Bonnie Gratch-Lindauer

Includes two papers regarding the linkage of measures to institutional outcomes: one paper authored by the project investigators and the other a commissioned paper analyzing the accreditation standards of higher education commissions.

Measuring the Performance of Interlibrary Loan Operations in North American Research & College Libraries

Mary E. Jackson • 1998 • ISBN 0-918006-33-3 • 122pp. • $45

This major, two-year study of ILL departments in 119 North American research and college libraries identifies characteristics of low-cost, high-performing operations.

Open Access Bibliography: Liberating Scholarly Literature with E-Prints and Open Access Journals

Charles W. Bailey, Jr. • 2005 • ISBN 1-59407-670-7 • 129 pp. • $45

This bibliography presents over 1,300 selected English-language books, conference papers (including some digital video presentations), debates, editorials, e-prints, journal and magazine articles, news articles, technical reports, and other printed and electronic sources that are useful in understanding the open access movement. Most sources were published between 1999 and August 31, 2004; however a limited number of key sources published prior to 1999 are also included. Where possible, links are provided to sources that are freely available on the Internet (approximately 78 percent of the bibliography's references have such links).

Preservation Planning Program: An Assisted Self-Study Manual for Libraries

Pamela Darling; revised by Jan Merrill-Oldham and Jutta Reed-Scott • 1993 • ISBN 0-918006-69-4 • 138pp. • $45

This revised edition provides a well-tested methodology for comprehensive preservation planning and aims to assist libraries with their efforts to establish or augment local preservation programs. The manual brings together a variety of checklists, outlines, and samples to help guide program development.

Preservation Planning Program Resource Guides

1993 • $15/each or $80/set

Each of the seven resource guides in this set provide comprehensive, easy-to-use information relating to a major component of effective preservation programs. These guides offer a conceptual framework to facilitate preservation decision-making within a specific area and help libraries to assess current practices. Bibliographies of additional preservation literature are included in each issue.

  • Collections Conservation
    Robert DeCandido • ISBN 0-918006-67-8 • 134pp.
  • Collection Maintenance and Improvement
    Sherry Byrne • ISBN 0-918006-66-X • 98pp.
  • Disaster Preparedness
    Constance Brooks • ISBN 0-918006-65-1 • 184pp.
  • Managing a Library Binding Program
    Jan Merrill-Oldham • ISBN 0-918006-68-6 • 159pp.
  • Options for Replacing and Reformatting Deteriorated Materials
    Jennifer Banks • ISBN 0-918006-65-1 • 51pp.
  • Organizing Preservation Activities
    Michele Cloonan • ISBN 0-918006-66-X • 98pp.
  • Staff Training and User Awareness in Preservation Management
    Wesley Boomgaarden • ISBN 0-918006-64-3 • 89 pp.

Preservation Program Models: A Study Project and Report

Jan Merrill-Oldham, Carolyn Clark Morrow, and Mark Roosa • 1991 • ISBN 0-918006-20-1 • 54pp. • $45

This publication discusses 10 components of a comprehensive preservation program and describes four levels of program maturity, with benchmarks for personnel, production, and budgets.

Safeguarding Our Patrons' Privacy: What Every Librarian Needs to Know about the USA PATRIOT Act & Related Anti-Terrorism Measures

Videotape (120 minutes) and manual (27 pp.) • 2002 • $35

This video kit of the December 11, 2002, teleconference sponsored by the American Association of Law Libraries, American Library Association, Association of Research Libraries, Medical Library Association, and Special Libraries Association provides libraries and their governing institutions with an analysis of the implications of recent anti-terrorism legislation. Panelists address key legal issues and policy implications for libraries and the impact of legislative and regulatory proposals on the privacy of library users.

Scholarship, Research Libraries, and Global Publishing: The Result of a Study Funded by the Andrew W. Mellon Foundation

Jutta Reed-Scott • 1996 • ISBN 0-918006-78-3 • 160pp. • $30

This report demonstrates how universities are not providing, individually or collectively, library resources adequate for the internationalization of scholarship and education. Reed-Scott analyzes and explains the dramatic decline in acquisitions of books and serials published abroad by North American libraries and also describes a strategy to establish a distributed, networked program for coordinated management of global resources.

Sound Savings: Preserving Audio Collections

Edited by Judith Matz • 2004 • ISBN 1-59407-663-4 • 158pp. • $45

In July 2003, many of the key stakeholders in audiovisual preservation met at the University of Texas at Austin to share their experiences and discuss the challenges ahead, specifically in the area of preserving sound recordings. The program featured talks by experts on topics ranging from assessing the preservation needs of audio collections to creating, preserving, and making publicly available digitally reformatted audio recordings. Conference attendees--critical stakeholders of the future of audio preservation--articulated seven areas for future action to move the field effectively forward. In this publication, ARL presents the symposium papers and these recommendations for future action.

The Specialized Scholarly Monograph in Crisis, or, How Can I Get Tenure If You Won't Publish My Book?

Edited by Mary M. Case • 1999 • ISBN 0-918006-44-9 • 169pp. • $40

In September 1997, the American Council of Learned Societies, Association of American University Presses, and ARL convened a conference of university faculty, administrators, publishers, and librarians to examine the costs of publishing monographs and explore other, emerging frameworks for scholarly research and communication. The papers--some expanded--of this successful conference are collected here.

Special Collections in ARL Libraries: Results of the 1998 Survey Sponsored by the ARL Research Collections Committee

Judith M. Panitch • 2001 • ISBN 0-9180066-47-3 • 125pp. • $100 ($44 ARL members)

Until this 1998 survey, no systematic data had been collected on special collections in ARL libraries for nearly 20 years. The results of this survey provide a snapshot of these collections at the end of the twentieth century and identifies areas for further investigation.

A Strategic Framework for Creating and Preserving Digital Resources

Daniel Greenstein and Neil Beagrie • 1998 • ISBN 1-900508-47-8 • 78pp. • $31.50

This report from the UK outlines a strategic policy framework for creating and preserving digital collections and recommends good practices to those involved in the creation, management , or long-term preservation of digital information.

Successful Fundraising: Case Studies of Academic Libraries

Meredith Butler, ed. • 2001 • ISBN 1-918006-49-x • 147pp. • $45

Successful Fundraising is a guide that offers well developed case studies written by experienced professionals who have embraced a variety of fundraising challenges, met with success, and are willing to share their stories with others. An extensive annotated bibliography of the last decades of literature on library fundraising is also included.

UCITA: A Guide to Understanding and Action Video Kit

2000 • 41pp. • $50

UCITA, the Uniform Computer Information Transactions Act, is a proposed state law--passed in Maryland and Virginia--that seeks to create a unified approach to the licensing of software and information. The video and participants' material from the December 13, 2000, teleconference will help libraries and higher education organizations understand this legislation and make preparations in their state.

University Libraries and Scholarly Communication: A Study Prepared for the Andrew W. Mellon Foundation

Anthony Cummings, et al. • 1992 • ISBN 0-198006-22-8 • 205pp. • $8

This study addresses the present and future of scholarly communication and carefully analyzes the trends in worldwide publishing, prices, and library acquisitions and expenditures.